Effective date: 14 October 2026
These Terms and Conditions ("Terms") govern your access to and use of the TIC Task App ("App"). The App is provided by Topgrip Instruments Company ("we", "us", or "our") for authorized users to access work-related task information and submit task updates.
1. Acceptance of These Terms
By accessing or using the App, you agree to these Terms and any applicable workplace policies communicated by your organization. If you do not agree, do not use the App. Your organization may also require you to follow separate employment, information-security, or acceptable-use policies.
2. Eligibility and Authorized Access
- The App is intended for employees and other individuals authorized by the organization.
- You must use the account and access credentials assigned to you.
- You must not impersonate another person, share credentials, bypass access controls, or attempt to access information beyond your permissions.
- Access may be granted, restricted, suspended, or withdrawn by the organization in accordance with its policies and applicable law.
3. Account Security
You are responsible for keeping your login credentials confidential and for activity performed through your account, except where applicable law provides otherwise. Notify your administrator promptly if you suspect unauthorized access, lost credentials, or a security incident. We may require password changes or other security measures to protect accounts.
4. Appropriate Use
You agree to use the App only for legitimate, authorized work purposes. You must not:
- Submit false, misleading, unlawful, abusive, or deliberately inaccurate information.
- Interfere with the App, its servers, or another user's access.
- Attempt to reverse engineer, exploit, disrupt, or gain unauthorized access to the App or related systems, except where applicable law permits.
- Upload malicious code or use the App to violate any law, contractual obligation, or organizational policy.
- Copy, disclose, or misuse confidential business or employee information.
5. Tasks and Submitted Information
The App may allow authorized users to create, view, update, or report work tasks, including task descriptions, status, priority, dates, comments, and related work information. You are responsible for ensuring that information you submit is accurate, relevant, and appropriate for your work.
Task visibility and editing permissions may depend on your assigned role, reporting relationships, and organization settings. Task records may be retained or reviewed for operational, reporting, security, and compliance purposes, subject to applicable law and organizational policy.
6. Data Handling and Privacy
Use of the App may involve account details, employee identifiers, department or role information, authentication records, and task-related information. We use and handle such information to operate the App, authenticate users, support task management, maintain security, troubleshoot issues, and meet legitimate organizational or legal requirements.
Information may be accessible to authorized administrators, supervisors, or other users according to their permissions. We may use service providers to host or support the App where appropriate safeguards are applied.
7. Availability and Changes
We aim to keep the App available and functioning correctly, but we do not guarantee uninterrupted, error-free, or continuous availability. Maintenance, connectivity issues, third-party service failures, or circumstances beyond our reasonable control may affect access. Features may be updated, changed, suspended, or discontinued where reasonably necessary and permitted by law.
8. Intellectual Property
The App and its design, software, branding, and related materials are owned by or licensed to the organization or their respective rights holders. These Terms grant you a limited, non-exclusive, non-transferable right to use the App for its authorized purpose. No other rights are granted except as required by applicable law.
9. Third-Party Services
The App may rely on third-party infrastructure or services. Their availability and use may be subject to separate terms and privacy practices. We are not responsible for third-party services to the extent permitted by applicable law.
10. Suspension or Termination
We or your organization may suspend or terminate access where an account is no longer authorized, these Terms or organizational policies are breached, a security risk is identified, or access must be restricted for legal or operational reasons. Applicable record-retention obligations may continue after access ends.
11. Disclaimers and Limitation of Liability
To the extent permitted by applicable law, the App is provided on an "as available" basis, without warranties that cannot legally be excluded. We are not liable for indirect or consequential loss arising from use of, or inability to use, the App, to the extent such liability may lawfully be limited. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.
12. Changes to These Terms
We may revise these Terms as the App, organizational requirements, or applicable law changes. The updated version will be published with a revised effective date. Where required by law, we will provide notice or obtain consent for material changes.
13. Governing Law
These Terms are governed by the laws applicable in India, without limiting any mandatory rights or protections available to users under applicable law. Any dispute will be handled by the competent courts or authorities as required by applicable law.
14. Contact
For questions about these Terms or access to the App, contact:
- Organization: Topgrip Instruments Company
- Email: ticinsightapp@gmail.com
- Address (if applicable): J62R+6M3, Kamrangu, Ankurhati, Prasastha, West Bengal 711302